Emily H.
Outdoors
Manchester, MD
Canvas HQ delivered a quality product in a timely manner! I am extremely satisfied with the canvas. It is clean, vibrant, and physically strong. I would order from this company again. My only complaint is related to the proofing process. Upon review, I asked if it were possible to crop my photo differently than originally ordered. The support personnel seemed to not understand my request. Instead of asking for clarity, they simply sent another proof, incorrectly cropped, asking “How’s this?” I ended up having to cancel the order and place a new one, unable to communicate effectively through the proof. Overall, happy customer!
Submitted April 10th, 2020
CanvasHQ note: Emily, we apologize about the misunderstanding with the proof, but we’re glad that we were able to get it right in the end. Thank you so much for taking the time to leave a review.