Kathryn H.

I recently ordered three canvases from Canvas HQ and have to say I have mixed emotions. The picture quality was great, the canvas was tight, shipping was quick and the packaging was excellent. My only complaint is how my canvases are finished on the back. There is excess material, the staples are all over the place and the canvas itself is wrinkled, leaving a very unprofessional looking finish! I have ordered canvases from other companies and have never had any problems with this. I am not sure if it is because I ordered the .75 frame instead of the 1.5 frame, but I am a bit frustrated. I really wanted to love this company!!

[CanvasHQ note: Thank you, Kathryn for the candid feedback. We have sent you return instructions, and we hope that we can make this right for you. We do leave the backs of our canvases open so that our customers can see the frame and bracing that go into making our canvases structurally sound.]