Use Code: bestcanvasprints for 10% Off
  • Login
CanvasHQ
CanvasHQ
CanvasHQ
  • Start Your Canvas
  • Why We’re Better
    • HQ Ingredients
    • 100% Satisfaction Guarantee
    • Free Image Touchups
    • Quick Turnaround
    • How It’s Made
    • What Our Clients Say
    • Canvas HQ Story
  • Options
    • Border Colors
    • Canvas Finishes
    • Canvas Floating Frames
    • Traditional Frame Choices
    • Image Effects
    • Size Options
  • Explore
    • FAQs
    • Gallery Wall Ideas Guide
  • Pricing
  • Contact Us
    • Professional Account
    • 479.392.3066
  • 0
    Cart

Good G.

5 out of 10
Photography, Professional
San Francisco, CA

When I have questions, I don’t have a direct way of contacting you. The chat feature hasn’t worked and the ‘white label’ service feels like a black box. I sent thank you cards but didn’t get any confirmation that they were received? I might like to try something else with the white label service as well, but have no way of knowing if that’s how things will actually be shipped?

Submitted February 1st, 2021

CanvasHQ note: Thank you very much for the feedback. We were under the impression that we acknowledged the Thank You cards, but please accept our apologies since that didn’t come through. We do make a point of including those with white label orders when it’s requested, and we rarely miss including those with customer canvases. About the chat functionality, we have a live chat operator during our normal business hours, and we get back to messages left as soon as possible. We’re sorry that you were disappointed, and we will take your feedback to heart.

INSPIRATION

  • Canvas Print Blog
  • Portraits
  • Interior Designers
  • Home Décor
  • Photographers
  • Graphic Art
  • Business Art

WHY WE’RE BETTER

  • HQ Ingredients
  • 100% Satisfaction Guarantee
  • Free Image Touchups
  • Quick Turnaround
  • How It’s Made
  • What Our Clients Say
  • Canvas HQ Story

OPTIONS

  • FAQs
  • Border Colors
  • Canvas Finishes
  • Canvas Floating Frames
  • Traditional Frame Choices
  • Image Effects
  • Size Options

CATEGORIES

  • Canvas Prints
  • Babies On Canvas
  • Canvas Photo Art
  • Canvas Print Gifts
  • Custom Canvas Photos
  • Gallery Wrapped Canvas
  • Pictures On Canvas
  • Photos On Canvas
  • Wedding Canvas Prints
Let's be social
  • Start Your Canvas
  • Why We’re Better
  • Options
  • Canvas Print Pricing
  • FAQs
  • Contact Us
  • Canvas Affiliates Program
  • Pro Accounts
  • Start Your Canvas
  • Why We’re Better
    • HQ Ingredients
    • 100% Satisfaction Guarantee
    • Free Image Touchups
    • Quick Turnaround
    • How It’s Made
    • What Our Clients Say
    • Canvas HQ Story
  • Options
    • Border Colors
    • Canvas Finishes
    • Canvas Floating Frames
    • Traditional Frame Choices
    • Image Effects
    • Size Options
  • Explore
    • FAQs
    • Gallery Wall Ideas Guide
  • Pricing
  • Contact Us
    • Professional Account
    • 479.392.3066

What are you looking for?