Mark G.

I liked your work a lot: the mechanics of ordering, the product I received, … The problem, and I think it is significant, is that you do not keep my images. This makes your software awkward. Once I had an almost-ready order late at night. I went to sleep, in the morning when I logged in again it was all lost. Your customer support people said “that’s the way it is”. I don’t think it’s a good thing, and it makes the difference between a 10 and an 8.

[CanvasHQ note: Mark, we agree with you that the items in your cart should stick around until you order them or delete them. The good news is that this will be corrected on our new site which will launch in early 2018. Thanks for your feedback and your business.]